Instruqt Glossary

Hot starting is creating a pool of sandbox instances that are instantly available when a learner starts your track. Without Hot Start, sandbox environments start on demand when a learner starts a track. This means learners have to wait for Instruqt to provision the sandbox environment before they can access them.

Hybrid learning is an educational model that combines online digital media with traditional face-to-face classroom methods. It allows students to experience a flexible learning environment where they can engage in both in-person and online components.

An interactive and engaging environment that replicates real-world product use. Immersive experiences provide hands-on learning and exploration. They drive deeper understanding and faster adoption of complex solutions.

A solution developed and maintained within an organization. In-house solutions provide control and customization. They often address unique challenges but require internal expertise.

Inclusive learning refers to educational practices that provide equal access and opportunities for all students, regardless of their abilities, backgrounds, or learning preferences. It emphasizes creating a supportive environment that respects diversity and promotes equitable participation.

DevOps practice automating IT infrastructure provisioning and management using machine-readable definition files.

Instructional design is the practice of creating educational experiences and materials in a systematic and efficient manner. It involves analyzing learning needs, defining learning objectives, designing curriculum and content, and assessing the effectiveness of the instructional materials.

Instructor-led training (ILT) is a traditional form of training where an instructor or trainer leads a group of learners in a classroom setting. ILT can occur in-person or virtually, providing structured guidance, real-time interaction, and direct feedback.

An Instruqt qualified lead (IQL) is a high-intent lead that has engaged with an interactive product experience, demonstrating hands-on interest and a stronger buying signal than traditional MQLs.

Interactive demo software allows users to engage with a simulated version of a product or service. This software provides hands-on experience, enabling users to explore features and functionalities in a controlled environment, often for training or sales purposes.

An educational approach that emphasizes active participation and hands-on engagement rather than passive consumption of information

A dynamic, learner-driven process that combines engagement, participation, and immediate feedback to enhance understanding and skill development.

Interactive learning platform offering browser-based scenarios for hands-on coding and technology skill development.

Open-source platform for automating deployment, scaling, and management of containerized applications in cloud environments.

The level of interaction and interest shown by potential customers. Lead engagement includes actions like website visits, downloads, and demo requests. Higher engagement often indicates readiness to buy.

The process of attracting and capturing interest in a product or service to build a pipeline of potential customers.

Learner experience refers to the overall experience of a learner during the educational process. It includes aspects such as the ease of use of the learning platform, the quality of content, engagement with instructors and peers, and the effectiveness of assessments.

The level of attention, motivation, and participation a learner demonstrates during an educational experience.

A key metric that reflects how well an educational or training experience meets the expectations, needs, and goals of learners.

Learning & Development (L&D) is a function within organizations focused on enhancing employees' skills, knowledge, and competencies. L&D initiatives aim to improve employee performance, support career growth, and align with organizational goals.

A Learning Experience Platform (LXP) is a digital learning platform designed to deliver personalized and engaging learning experiences. Unlike traditional Learning Management Systems (LMS), LXPs focus on user-centric content discovery, social learning, and a curated learning journey.

The structured path users follow as they develop knowledge and skills over time.

A digital system designed to create, deliver, manage, and track training programs, courses, and educational content.

A digital platform designed to create, manage, deliver, and track educational courses, training programs, and learning experiences.

A technology-driven environment that enables learners to access, engage with, and complete educational or training content online.

Live sales demos are real-time demonstrations of a product or service presented to potential customers. These demos are often conducted by sales representatives and showcase the product's features, benefits, and use cases, allowing for interactive engagement and questions.

A prospect who has shown enough interest in a company’s product or service to be considered more likely to become a customer compared to other leads.

Strategy utilizing multiple cloud computing services to optimize performance, reduce costs, and mitigate risks.

Multi-sensory learning involves engaging multiple senses in the learning process, such as sight, sound, touch, and movement. This approach enhances retention and understanding by providing diverse and rich sensory experiences.

A key SaaS metric that measures how much recurring revenue a company retains from its existing customers over a given period, accounting for upgrades, downgrades, and churn.

On-demand training refers to educational content and resources available for learners to access at their convenience. It allows individuals to learn at their own pace and schedule, often through recorded videos, online courses, or digital modules.

The process of guiding new users, customers, or developers through their first interactions with a product so they can achieve success quickly.

A web-based system that facilitates digital learning through interactive courses, virtual classrooms, and on-demand educational resources.

A web-based system that enables educators to create, manage, and deliver courses or lessons in a virtual environment.

A digital system designed to deliver and manage professional development, corporate training, and skill-based learning programs.

Publicly accessible software with source code that can be modified and distributed by anyone, fostering collaboration.

Software that is released with a license allowing anyone to view, use, modify, and distribute its source code.

Partner enablement involves equipping business partners with the necessary tools, resources, and training to effectively sell and support a company's products or services. This includes product knowledge, marketing materials, and support systems.

An educational approach where individuals learn from and with each other rather than relying solely on traditional instructors or top-down training.

Platform engineering involves the design and development of platforms that support the software development lifecycle and operational processes within an organization. Platform engineers create and maintain infrastructure, tools, and frameworks that enable developers and other IT professionals to build, deploy, and manage applications more efficiently. This discipline focuses on providing scalable, secure, and reliable platforms that streamline workflows and improve productivity.

The ability to apply knowledge and techniques in real-world situations. Practical skills are developed through hands-on training and experience. They improve user confidence and productivity.

Product education is the process of teaching customers, employees, or partners about a product's features, benefits, and uses. It aims to enhance understanding and maximize the value derived from the product.

Product adoption is the process by which users start to use and integrate a product into their daily activities, ultimately becoming regular and consistent users. It involves several stages, from awareness and initial use to regular engagement and long-term commitment. Product adoption is a critical metric for companies, as it indicates the success of a product in meeting customer needs and driving business value.

Product adoption metrics are quantitative measures used to evaluate how well a product is being adopted by its users. Common metrics include the number of active users, usage frequency, feature adoption rate, user engagement, and retention rates. These metrics help organizations understand user behavior, identify areas for improvement, and measure the overall success of a product in achieving its objectives.

The level of user interaction and value derived from a product. Product engagement includes usage frequency, feature adoption, and satisfaction. Higher engagement often leads to retention and advocacy.

A professional who promotes a product's features and benefits to drive adoption. Product marketers focus on positioning, messaging, and customer education. They work closely with sales and product teams to ensure successful launches.

The process of promoting and selling a product through targeted strategies. Product marketing involves positioning, messaging, and competitive analysis. It ensures the product meets market needs and drives user adoption.

The process of introducing new users to a software product and helping them understand its core features, workflows, and value.

Product-Led Growth (PLG) is a business strategy where the product itself serves as the primary driver of customer acquisition, retention, and expansion. In a PLG model, the product's features, performance, and user experience are designed to provide value and drive customer engagement, often allowing users to experience the product through free trials, freemium models, or self-service onboarding. This approach relies on delivering a great product experience to fuel growth organically.

A go-to-market strategy where the product itself drives customer acquisition, expansion, and retention.

Preliminary demonstration of a product, technology, or business idea designed to validate its feasibility before full-scale development or deployment

Dedicated cloud-based setup for testing and validating proof of concept projects in software development.

A potential customer showing interest in a product or service. Prospects engage with marketing content, attend demos, or request information. They are nurtured through the sales funnel until conversion.

A potential customer who meets specific criteria and show interest in a product or service. Qualified leads are identified based on behavior, demographics, and needs. They are more likely to convert into paying customers with the right nurturing strategies.

A product simulation or sandbox that mirrors the conditions, tools, and workflows users encounter in their actual work

A scenario that mimics real-world use cases to demonstrate product value. Real-world scenarios highlight practical applications and benefits. They build user confidence and support adoption.

Remote employee training refers to the training and development of employees who work remotely. It involves using digital tools and online platforms to deliver training content, facilitate virtual interactions, and assess progress.

A financial performance metric that measures the profitability or efficiency of an investment.

An increase in revenue driven by product adoption and customer retention. Revenue growth results from acquiring new customers and expanding existing accounts. It often correlates with product success and market demand.

Professional accreditation validating expertise in implementing, managing, and optimizing Software as a Service solutions.

SaaS (Software as a Service) product training involves educating users on how to use cloud-based software applications. This training covers features, functionalities, and best practices for maximizing the value of SaaS products.

Customized demonstration platform for showcasing product capabilities to potential clients during the sales process.

A sales stack is a collection of software tools and technologies used by sales teams to improve efficiency, manage customer relationships, and drive sales. It includes CRM systems, analytics tools, communication platforms, and other sales enablement solutions.

A sales training platform is a software solution designed to provide training and resources for sales teams. It often includes features such as online courses, simulations, quizzes, and performance tracking to help sales professionals develop their skills and knowledge.

The series of steps a prospect goes through from initial contact with a company to becoming a paying customer.

The strategic process of equipping sales teams with the tools, content, training, and insights they need to engage buyers effectively and close deals more efficiently.

A technical expert who supports sales by demonstrating product capabilities. Sales engineers bridge the gap between product features and customer needs. They often lead technical demos and proof-of-concept projects.

The field combining sales and technical expertise to drive product adoption. Sales engineering involves understanding customer needs and providing tailored solutions. It plays a critical role in closing complex deals.

A sandbox environment is an isolated testing environment that mimics the production environment but is separate from it. It allows developers, testers, and users to experiment, test, and validate software changes or new features without impacting the live system. Sandbox environments are commonly used for quality assurance, security testing, and training, as they provide a safe space to explore without risking real data or operational stability.

A sandbox virtual machine is an isolated computing environment used for testing, development, or experimentation. It allows users to safely run and test software without affecting the main system or network.

Capability of IT systems or applications to handle growing workloads by adding resources to increase overall capacity.

Learning or exploring a product independently, without guided instruction. Self-guided experiences allow users to proceed at their own pace. They are ideal for exploring complex products and building practical skills.

Interactive product simulations that allow users to explore features independently. Self-guided demos provide hands-on experience without sales intervention. They help users understand product value and drive informed purchasing decisions.

Learning at one's own pace, without set schedules or deadlines. Self-paced learning enables users to absorb information when it's most convenient. It promotes better retention and accommodates different learning styles.

Self-paced training allows learners to complete courses and materials at their own speed. It provides flexibility and autonomy, enabling individuals to learn according to their schedule and preferred pace.

A self-service demo is an interactive demonstration of a product that potential customers can access and explore on their own. It allows users to experience the product's features and capabilities without direct involvement from a sales representative.

Sentiment analysis is a technique used to analyze and interpret the emotional tone and sentiment expressed in text data. It is commonly used in customer feedback, social media monitoring, and market research to gauge public opinion and attitudes.

The Sharable Content Object Reference Model (SCORM) is a set of technical standards for e-learning software. It defines how online learning content and Learning Management Systems (LMS) should communicate, ensuring interoperability and consistency across platforms.

Skill validation is the process of assessing and confirming an individual's proficiency in a particular skill or set of skills. It often involves tests, practical assessments, or certifications to verify competence.

A cloud-based learning management system (LMS) designed for customer education, onboarding, and training.

Software adoption refers to the process by which users begin to use and integrate a new software application into their workflows. This includes the initial installation, learning how to use the software, and incorporating it into daily activities. Successful software adoption involves overcoming barriers to usage, such as user resistance or lack of familiarity, and ensuring that users understand the software's value and functionalities.

Software due diligence is the evaluation of software assets during mergers, acquisitions, or investment decisions. It involves assessing the quality, functionality, security, and legal compliance of software to identify potential risks and opportunities.

A software training platform is a digital solution designed to deliver training on specific software applications. It includes instructional content, practice exercises, and assessments to help users become proficient in using the software.

Cloud-based software distribution model providing applications over the internet on a subscription basis.

A professional who designs and implements technical solutions for customers. Solutions architects analyze requirements and recommend best-fit technologies. They ensure successful implementation and long-term satisfaction.

The practice of designing systems and platforms to meet business needs. Solutions architecture involves planning, development, and integration. It ensures scalability, security, and performance.

A consultant who provides technical guidance and solutions for clients. Solutions consultants work with sales and engineering teams. They help customers understand product value and implementation strategies.

A non-interactive product demonstration, often used for presentations. Static demos provide a high-level overview of features and benefits. They are ideal for initial pitches and marketing content.

Efforts to improve teamwork and communication across organizations. Team collaboration relies on shared goals, tools, and workflows. It drives innovation, efficiency, and project success.

A network of technology solutions, platforms, and tools that work together. The tech ecosystem includes software, hardware, and services that support digital operations. Strong ecosystems drive innovation, efficiency, and interoperability.

Technical due diligence involves the thorough evaluation of the technical aspects of a product, company, or project. It assesses factors such as technology infrastructure, code quality, scalability, and security to inform investment or acquisition decisions.

Technical enablement refers to the process of providing technical knowledge, resources, and training to employees, partners, or customers. It ensures that individuals have the necessary technical skills and understanding to use or support a product or service effectively.

A group of users with technical expertise and needs. Technical audiences include developers, engineers, and IT professionals. They require detailed, accurate, and relevant content.

The process of teaching learners the knowledge, skills, and tools needed to work with complex technologies, systems, or platforms.

A professional responsible for teaching, training, and enabling others to understand and apply technical concepts, tools, and platforms.

A marketer with technical expertise who creates content and strategies for technical audiences. Technical marketers translate complex product features into user-friendly messaging. They bridge the gap between product teams and potential users.

Marketing that bridges technical product features with customer value. Technical marketing involves creating content, demos, and training for technical audiences. It supports sales by highlighting product benefits and use cases.

The process of selling products based on their technical benefits and value. Technical sales involves educating customers on how a product meets their needs. It often includes demos, trials, and proof-of-concept projects.

A professional who teaches individuals or teams how to use software, hardware, or IT systems effectively

Structured learning process that equips individuals or teams with the practical skills and knowledge needed to work effectively with software, hardware, IT systems, or engineering tools.