GLossary

Sentiment Analysis

Sentiment analysis is a technique used to analyze and interpret the emotional tone and sentiment expressed in text data. It is commonly used in customer feedback, social media monitoring, and market research to gauge public opinion and attitudes.

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Sentiment analysis is the process of using natural language processing (NLP) to determine the emotional tone behind written or spoken communication. It is often used in customer feedback or social media monitoring to gauge public opinion about a product or service.

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While Instruqt doesn’t specialize in sentiment analysis, its integration with CRM systems and data collection tools provides valuable feedback from users. These insights can help businesses refine their training and demo experiences.

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