Privacy Policy

Instruqt B.V. places great importance on privacy and information security. We will collect and use of personal information solely with the objective of fulfilling the specific purposes specified by us. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be necessary for the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable technical and organizational security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies
and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, login with your Google, Github or Twitter account or fill out a form. When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, telephone number, employment information and credit card information.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our Website. Please refer to “Do we use cookies?” section below for information about cookies and how to use them.

What do we use your information for?

Any information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our services based on the information and feedback we receive from you).
  • To improve our customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To send periodic emails (the email address you provide for registration, will only be used to send you information and updates pertaining to the service you requested).
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service info, etc. Note: if at any time you would like to unsubscribe from receiving future emails , we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the requested service.

How do we protect your information?

We implement variety of security measures to maintain the safety of your personal information when you register, place an order, use our Website or access your personal information. We offer the use of a secure server. All information is transmitted via Secure Socket Layer (SSL) technology and stored in our data stores using standard encryption technologies.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the information on your dashboard, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experience and tools in the future.

We may contract third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. We provide the option to
set granular privacy preferences to allow or block certain categories of services. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if your turn
your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?

We may share personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. See Subprocessors for details on the third party services we use.

We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect oursor others rights, property, or safety.

Data subject rights

Under the General Data Protection Regulation (GDPR), you have several rights concerning your personal data. These rights include:

  • Right to Access: you have the right to request access to your personal data, allowing you to receive information about how and why your data is processed.
  • Right to Rectification: you can request the correction of inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (Right to Be Forgotten): in certain circumstances, you have the right to request the deletion of your personal data. We will assess each request and inform you of the outcome.
  • Right to Restriction of Processing: you can request the restriction of processing your personal data if you contest its accuracy, the processing is unlawful, or you require the data for legal purposes.
  • Right to Data Portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and, if technically feasible, have it transmitted to another data controller.
  • Right to Object: you can object to the processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing your data unless we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
  • Right to Withdraw Consent: if we rely on your consent for processing your data, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in the "Contacting Us" section of this privacy statement. We will respond to your request within one month. In certain cases, if your request is complex or numerous, this period may be extended by an additional two months. We will inform you of any such extension within one month of receiving your request.Please note that while you have the right to make these requests, there may be specific legal or regulatory obligations that prevent us from immediately complying with your request. We will notify you if this is the case.

Transfers of data

We may transfer your personal data to other countries or jurisdictions outside the European Economic Area (EEA) for the purposes outlined in this privacy statement. These international transfers may be necessary to provide our services and meet contractual
obligations with you.

Whenever we transfer your personal data outside the EEA or your home country, we ensure that appropriate safeguards are in place to protect your data, in compliance with GDPR requirements. These safeguards may include the use of Standard Contractual Clauses, binding corporate rules, or other lawful mechanisms. You can request more information about the safeguards we have in place for international data transfers by contacting us using the information provided in the "Contacting Us" section of this privacy statement.

Please note that when personal data is transferred to countries outside the EEA or your home country, it may be subject to different data protection laws that may not be as comprehensive or protective as those in your jurisdiction. In such cases, we take measures to ensure
your data remains adequately protected.

Third party links

Our service provides you with links to other, third party, sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s privacy

As our services are not intended for children, we do not intend to market to or collect personal information from children under the age of 13. Unfortunately, we cannot always determine the age of a visitor to our website or the sender of an email.

Changes to our Privacy policy

If we decided to change our privacy policy, we will post those changes to this page, update the Privacy Policy modification date below, and send the updates to our customers.

This policy was last modified on November 8, 2023. If you believe that we have not adequately addressed your data protection concerns, you have the right to file a complaint with a Data Protection Authority (DPA). In the European Union, each member state has its own DPA
responsible for ensuring the protection of your rights and freedoms concerning your personal data. You may contact the DPA in your jurisdiction or the lead supervisory authority as defined by the GDPR.

Contacting us

If there are any questions regarding this privacy policy you may contact us on using the contact details below. You can also use these contact details in case you want to exercise your right to correct, supplement and/or remove personal data we have on you.

Instruqt B.V.

Registered Address:
Laapersveld 27
1213 VB Hilversum
The Netherlands