GLossary
Customer Education
Customer education involves providing training, resources, and support to help customers understand and make the most of a product or service. This can include tutorials, webinars, documentation, FAQs, and other educational content. The goal of customer education is to empower users, improve their experience, and increase product adoption and satisfaction by ensuring they have the knowledge needed to use the product effectively.
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Customer education is the process of providing customers with the knowledge and skills they need to effectively use a product or service. Effective customer education can improve product adoption, reduce churn, and increase customer satisfaction by ensuring that users can quickly understand and derive value from the product.
Instruqt enhances customer education through its immersive, hands-on labs that allow customers to learn by doing. By offering real-time feedback and interactive tutorials, Instruqt ensures that users can quickly master complex software, accelerating product adoption and reducing onboarding time