Teleport Improves Product Onboarding with Instruqt’s Interactive Labs

Teleport provides on-demand, least-privileged access to your infrastructure on a foundation of cryptographic identity and zero trust, with built-in identity and policy governance. By consolidating all aspects of infrastructure access into a single platform, Teleport reduces attack surface area, cuts operational overhead, easily enforces compliance, and improves productivity.

Based in Oakland, California, Teleport's customers include companies like Snowflake, Airtable, Nasdaq, Moody's, Discord, and VMWare.

• Challenge - Teleport looked to create interactive labs to provide hands-on access for buyers and improve product onboarding for new customers. Additionally, they needed a self-guided, browser-based experience to eliminate friction when scaling up to meet demand.

• Solution - The developer relations team adopted Instruqt to create interactive self-paced labs with a pre-configured instance for users to experiment, learn, and see how Teleport can help them solve real-world problems. The go-to-market team also leveraged the labs for hands-on, live demos at events in the field.

• Results - Teleport saw high usage, with a thousand learners completing tracks monthly, an average learning track rating of 4.8, and a lively community Slack channel for questions and further engagement. 

The team plans to explore other concepts, provide user tips and tricks, and create content around more advanced product features. Check out Teleport Labs here.