A private playbook · Prepared for Upbound

Imagine if experience ran your entire customer journey.

You prove the value of your product best when buyers can use it. Real product, real workflows, real proof. Not slides, screenshots or talk tracks.

  • 01

    Every prospect could experience your product before requesting a demo.

  • 02

    Every sales engineer spent more time selling and less time preparing environments.

  • 03

    Every customer reached value before opening a support ticket.

  • 04

    Every partner learned in the same environment your customers use.

  • 05

    Every team measured confidence, not just content consumption.

Why now the problem this solves

The customer journey, mapped.

// click a stage to open its play
01High-Quality Pipeline02The Technical Win03Adoption & Expansion
PLAY 01MARKETING → FUNNEL

Generating High-Quality Pipeline

Instant product proof at every early touchpoint, and the richest intent data your funnel has ever produced.

The Play what it looks like
Website

Demo Gallery

Guided 5 to 15 minute labs on your highest-value workflows, behind a light form fill. Every minute of lab time maps into your CRM as lead and intent data. No “request a demo” wall.

Docs

Embedded Docs Experience

Technical buyers go straight to your docs. Embedded labs bring 101 workflows to life in the moment. No git repos, no Docker downloads.

Outbound

ABM Campaigns

The strongest CTA possible in tier-one outreach: instant product proof, with an optional exec video or custom message as the lab launches.

Events

Field Events

Self-select labs on booth devices, guided as if an SE were riding shotgun, with access continuing after the event. All leads and activity data captured for timely follow-up.

Virtual

Webinars & Launches

Every attendee in their own isolated environment, dozens or hundreds at once. Provisioning, credentials and deprovisioning handled automatically.

The People who runs it
Product MarketingField MarketingDemand GenDevRelSDRsAEs & SEs
The Proof customers already doing it
$100M+
In pipeline generated, plus $44M in closed-won ARR, from field programs leveraging Instruqt.
Pure Storage
$131M
Pipeline from 361 influenced opportunities, plus $9.5M closed-won, within 4 months of kickoff.
Google

“Our sales engineers were spending more time managing the backend infrastructure supporting that workshop than spending time on creating new content.”

Brandi Coleman · Dir., Americas Enterprise SE, BMC
2,700
Unique leads in under a year from Dapr University, launched with 4 to 5 Instruqt labs.
Diagrid
5,000+
New users in month one of KubeCampus; 2,000+ finished every lab.
Veeam / Kasten

“We’ve now surpassed the 100 million dollar mark in pipeline generation and 44 million in closed won ARR with our field programs leveraging Instruqt.”

Ryan Wallner · Director Technical Product Marketing, Pure Storage
25 → 400
Attendees at once, each in a live sandbox. 25+ labs in under a year, same SE team.
BMC · Brandi Coleman
+15%
Net-new pipeline in two quarters; 3,000+ workshop participants.
HashiCorp

“We launched Dapr University with 4 to 5 Instruqt labs and it delivered 2,700 unique leads in less than a year. It’s become one of our most effective education and marketing channels.”

Marc Duiker · Diagrid
PLAY 02FIELD SALES → SIGNATURE

Securing the Technical Win

The deal is won or lost in the technical evaluation. Remove every ounce of friction between “interested” and “validated”, and see evaluation activity your CRM never could.

The Play what it looks like
Demos

Always-Ready Demo Environments

Fresh, version-controlled environments in seconds. No snowflake laptops, no polluted demo orgs, no “give me five minutes to reset.” Central updates when the roadmap ships.

Follow-up

Hands-On Discovery & Leave-Behinds

A guided lab after every first call. Prospects re-run the workflows discussed, on their own time. Return visits, depth and stalls become intent data the AE can act on.

Committee

Multi-Attendee Workshops

The full buying committee builds together, each in an isolated environment, guided by one SE. Weeks of serial demos collapse into a day or two of shared conviction.

Evaluation

Structured, Observable POVs

Time-boxed, success-criteria-driven POVs in an environment that mirrors production. Zero buyer-side infrastructure, and full visibility into which stakeholders engaged and how deep.

Champion

Champion Enablement

An on-rails version of the winning demo your champion can walk their leadership through. The internal pitch no longer depends on their memory or your calendar.

The People who runs it
Sales EngineersSolution ArchitectsAccount ExecutivesRevenue LeadershipValue Engineering
The Proof customers already doing it
$100M+
In pipeline generated, plus $44M in closed-won ARR, from field programs leveraging Instruqt.
Pure Storage
$131M
Pipeline from 361 influenced opportunities, plus $9.5M closed-won, within 4 months of kickoff.
Google

“Our sales engineers were spending more time managing the backend infrastructure supporting that workshop than spending time on creating new content.”

Brandi Coleman · Dir., Americas Enterprise SE, BMC
2,700
Unique leads in under a year from Dapr University, launched with 4 to 5 Instruqt labs.
Diagrid
5,000+
New users in month one of KubeCampus; 2,000+ finished every lab.
Veeam / Kasten

“We’ve now surpassed the 100 million dollar mark in pipeline generation and 44 million in closed won ARR with our field programs leveraging Instruqt.”

Ryan Wallner · Director Technical Product Marketing, Pure Storage
25 → 400
Attendees at once, each in a live sandbox. 25+ labs in under a year, same SE team.
BMC · Brandi Coleman
+15%
Net-new pipeline in two quarters; 3,000+ workshop participants.
HashiCorp

“We launched Dapr University with 4 to 5 Instruqt labs and it delivered 2,700 unique leads in less than a year. It’s become one of our most effective education and marketing channels.”

Marc Duiker · Diagrid
PLAY 03POST-SALES → RENEWAL & EXPANSION

Onboarding, Adoption & Expansion

The signature is the starting gun, not the finish line. Turn onboarding, education and enablement into a measurable, scalable motion.

The Play what it looks like
Day one

Guided Day-One Onboarding

Structured tracks from first login to first value in a sandbox mirroring their deployment. Time-to-value becomes a managed number, not a CSM-bandwidth lottery.

Releases

Feature Release Education

Every release ships with a lab, not just notes. Drive adoption of paid-for features and surface which accounts explored which capabilities: a ready-made expansion signal.

Academy

Customer Academy & Certification

Role-based paths, badges and certifications with real career value. Certified users become internal champions; a certified account is a defended renewal.

Support

Proactive Success & Deflection

Replace the “how do I” ticket queue with guided labs, and run targeted labs as the remediation play for at-risk accounts. Lab engagement feeds the health score.

Ecosystem

Partner & Ecosystem Enablement

Partners learn, practice and certify in the same environments your customers use. Scale delivery through the ecosystem without scaling your team.

The People who runs it
Customer SuccessTAMsEducation / L&DSupport LeadershipPartner TeamsProduct
The Proof customers already doing it
$100M+
In pipeline generated, plus $44M in closed-won ARR, from field programs leveraging Instruqt.
Pure Storage
$131M
Pipeline from 361 influenced opportunities, plus $9.5M closed-won, within 4 months of kickoff.
Google

“Our sales engineers were spending more time managing the backend infrastructure supporting that workshop than spending time on creating new content.”

Brandi Coleman · Dir., Americas Enterprise SE, BMC
2,700
Unique leads in under a year from Dapr University, launched with 4 to 5 Instruqt labs.
Diagrid
5,000+
New users in month one of KubeCampus; 2,000+ finished every lab.
Veeam / Kasten

“We’ve now surpassed the 100 million dollar mark in pipeline generation and 44 million in closed won ARR with our field programs leveraging Instruqt.”

Ryan Wallner · Director Technical Product Marketing, Pure Storage
25 → 400
Attendees at once, each in a live sandbox. 25+ labs in under a year, same SE team.
BMC · Brandi Coleman
+15%
Net-new pipeline in two quarters; 3,000+ workshop participants.
HashiCorp

“We launched Dapr University with 4 to 5 Instruqt labs and it delivered 2,700 unique leads in less than a year. It’s become one of our most effective education and marketing channels.”

Marc Duiker · Diagrid
See Instruqt in the Wild

The companies leading tomorrow are already building confidence today.

instruqt × Upbound · confidentialgenerate demand · drive sales · onboard & enable