Accelerate product adoption

Customer Success priorities

Research has shown that it costs 5 times more to acquire new customers than it does to keep the existing ones. And according to Gartner, 80% of a customers future revenue will come from just 20% of its existing. So managing customer success is crucial.

The two top priorities for customer success are reducing churn and increasing product usage. The most successful programs rely on tutorials and demos to help use the product. This is exactly what Instruqt focuses on.

Customer success priorities

Generate leads

Reduce customer churn

The best way to avoid customer churn is to truly know your customer and to have insights in how your product is used. Get to know the power users of your product. Learn where you can improve by offering focused trainings and tutorials.

With Instruqt you can create hands-on tutorials of your product and track progress and usage. This will give you more insights, reduce customer churn and increase retention.

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Increase product adoption

To be sucessful as a product company, you need to invest in on-boarding and training. A well defined training program results in faster product adoption, and directly translates into smooth customer onboarding.

Instruqt makes it easy to create small, bite-sized learning tracks using your own product. Instead of providing step-by-step instructions, users are challenged to solve hands-on challenges. This increases engagement and makes training more effective.

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Boost product adoption

Ready to take the next step?

Take a look at our pricing page and get started. It's really easy.

Are you ready for a challenge?

Contact us and we will create a personalized demo using your product and technology. We will show you how we built the demo and how you can improve it yourself.

Request a demo