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Customer Onboarding and Training

Boost product usage and increase retention

Drive customer value continuously with educational content that showcases real-world usage of your product in action.

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Why customer onboarding and success teams love Instruqt

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Just open the browser & learn

Being cloud-hosted and browser-based makes it easy for both learners and instructors to get started. 

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Get customers hands-on faster

Create tangible onboarding and training. Help customers walk away confident to apply your software at work.

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Scale resources

Train employees, customers, and partners in one platform. Reuse hands-on labs content across teams without the added work.

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Lead customers on a path of success from day one

Accelerate time to value and speed implementation using hands-on interactive training on real world scenarios.

    Build better customer relationships

    Expand existing business

    Use interactive workshops to delight attendees

USE-CASES

Increase customer engagement

Customer Onboarding

Kickstart a positive customer journey!

  Self-paced or instructor-led training

  Increase engagement with gamified learning

  Use context to show real-world application

Customer Training

Build loyalty and advocacy with effective education.

Scale hands-on customer training to 1-to-many

Guide to value with task-based assignment

Track customer insights with advanced analytics

Upsell and Cross-sell

to Guide users through new, unused features.

  Guide users on product updates on the browser

  Help users adopt to new updates faster

  Track customer behavior for new opportunities 

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Customer stories

Fast growing software companies trust Instruqt

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We need to provide real environments for our customers and prospects to test our product and get practice with it.

Instruqt enable us to do this in an easy automated way that any person can access from his/her browser. Good training on the product reduces churn and it is also a great way to promote the product too.

Pablo Lopez Zaldivar

Curriculum Developer

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Seamless integration, secure and supported.

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Works with All Technologies

AWS, Azure, Google Cloud, Linux, Windows, Docker, Kubernetes, and all major technologies.

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Enterprise-Ready

Role Based Access Control (RBAC), easy invite system, and member management.

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GDPR Friendly

Grow your business while safeguarding data subject rights. Ensure accountability at all levels.

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Customer First

Dedicated customer success and support. Community slack channel for support and knowledge sharing.

Wanna experience a new way of selling?

Get ready for some amazing hands-on fun!

  Experience how Instruqt works

   See examples of how to boost adoption and usage

   Easy to get started, get a link in your inbox

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FAQ

Got a question?

Can’t find your question?

What is Instruqt?

Instruqt is a hands-on virtual IT labs platform that replicates the complex application of your software. You can create product tutorials, demos, and training using real-world scenarios, infrastructure, and technology. Its browser-based solution takes away the hassle with firewalls, configuring laptops or VMs.

How is Instruqt different from other hands-on labs in the market?

One key feature that customers love about Instruqt is validation. It makes it easy to know how much your users are learning and their current level of knowledge. When users check off an answer, you can give them feedback every time they get something right or wrong with interactive hints if needed.

How can I use Instruqt for product storytelling?

To highlight the values of your software, you need to provide the context.

Instruqt is a platform that enables you to get your customers engaged while guiding them on an informative path. You can design narratives and immersive experiences to speak specifically to target audiences and get people excited about what they’re hearing!

What business outcomes can I drive using Instruqt?

For Marketing – fuel demand, increase engagement, and shorten the sales cycle.

For Sales – increase deal speed and win rates with tangible demos and improve sales productivity.

For Customer Success – boost product usage, scale resources, retain and grow customers at scale. 

For Sales Enablementturn performers into top sellers, and bring new hires up to speed in record time.

For Partner Enablement – equip channel partners with the resources and knowledge they need to be successful.

What are the use cases of Instruqt?

The possibilities to leverage Instruqt for lead gen, sales enablement, and customer training are endless. The common use cases include: 

  • Self-paced tutorials
  • Virtual instructor-led training
  • Demos and POCs
  • Workshops and events
  • Customer and partner onboarding
  • Internal training
  • Knowledge sharing
Is Instruqt a Learning Management System (LMS)?

Instruqt is a hands-on virtual IT lab with LMS features and more.

The primary difference is that Instruqt enables you to create a learning environment that mimics your software with our sandboxes: 

  • Showcase product capabilities using interactive tutorials 
  • Customize scenarios for your target audience 
  • Train customers through dynamic challenges 
  • Build personalized courses where exercises progressively get more complex over time

Resources

Take advantage of our free resources

Drive customer value. Reduce churn. Grow relationships.